Terms and Conditions
During the first 15 minutes of the session, a pop-up window will appear on the screen of the participant.
- "Are you satisfied so far with the training session?"
- There would be a 5-star rating for the participant to rate
- If the participant gives 2 stars or less, "would you like to leave the session?" if yes, the participant exits the session and the system will notify the trainer that a participant just left the session.
- Outside the session, the participant will answer a questionnaire (3 basic questions)
- What is the reason you left the session?
- Would you like to look for another trainer or course?
- Would you like to have a refund of your payment?
- Refund on your payment applies
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